- Hembra Genetics curates a boutique collection of the highest quality genetics at a modest price.
- We exclusively sell seeds from breeders that have a keen reputation for producing quality strains, they are the cream of the crop. This allows us to guarantee quality products to our customers.
- We avoid working with breeders that only produce first generation strains. We focus on breeders with stabilized genetics and have shown excellent results for multiple generations.
- All payments are to be made payable to Hembra Novelties & Souvenirs.
- We ship using USPS priority mail which usually arrives within 2-5 business days. However, delivery times may vary especially for reasons such as holidays or intense Covid periods.
- We ship orders out a minimum of Monday, Wednesday & Friday. However, we try to ship out orders everyday.
- Orders placed Monday, Wednesday or Friday evenings will be shipped the the next shipping day.
- Tracking numbers are automatically emailed once the the package has been packed so you will be able to follow your souvenirs journey to you.
- Occasionally, orders may not go out for a day. Holidays, presale events, and other rare situations situations occur in which we will be clear to inform you of.
- Orders received during holidays or holiday weekends will ship the following business day.
- Presale items will ship once we receive the product and have prepared the orders for shipping. All items are subject to full refund prior to shipping only.
- Domestic Shipping & Handling fee is $10 USD. Your order will be sent via a USPS Priority Mail and you will be emailed the tracking number when your order is ready to be shipped. There is a video below on this page if you’d like to see exactly how your order will be packed.
- International Shipping & Handling fee is $40 USD – We DO NOT guarantee arrival and DO NOT refund international orders that do not arrive, are confiscated, or are otherwise not delivered for any reason. We have not experienced many issues to date. Purchase at your own risk. International orders will take 3-5 weeks to arrive.
- Yes, however, we DO NOT guarantee arrival and DO NOT refund international orders that do not arrive, are confiscated, or are otherwise not delivered for any reason. We have not experienced many issues to date.
- Expect international orders to take 3-5 weeks to arrive. This is how long it has been taking and there is nothing we can do to speed this up. Average delivery times to every country right now is over 21 days at the moment. Some regions, AU and NZ for example, are taking 35-55+ days to arrive.
- We ship using USPS Priority Mail in small flat rate boxes. Your package will go to a U.S. customs office and be there for 1-2 weeks and look like it’s not moving. Once your package leaves US Customs, many times tracking will no longer be updated until it’s delivered, it depends on the country. This mean your package will look like it is sitting in the same location for several days, sometimes even weeks depending on the destination when it is actually in route. Upon entering the destination country, your package will take 1-2 weeks to clear customs again before it moves on for final delivery.
- We do not provide any support for international orders beyond putting your package in the mail and providing you a tracking number. We will not file claims or help track down order once it is sent. Please read that again.
How soon do you ship after I pay?
- We pack items every Monday – Friday in the afternoons, if we have received your payment by the time we pack orders that day, it will go out that day. Orders received during holidays will ship the following business day. Presale items will ship once we receive the product and have prepared the orders for shipping. Every order will receive a shipping confirmation email with a tracking number.
Do you provide tracking for my order?
- Yes, once the seeds are shipped you will receive a shipping confirmation email with tracking number. Please check your junk or spam folder if you do not see it. If in the event you still can’t find it, email us and we’ll get you the info.
- Sorry, we do not offer returns once the order is shipped.
- We use 256 bit encryption on all orders which is the same as US banks. Our website is hosted and secured with SSL, Firewall, and Malware protection.
- Our seeds are sold as NOVELTIES only. We do not offer grow advice of any kind. You acknowledge that you are over 21 and will adhere to your state’s laws. You release Hembra Genetics Collection of any liability or legal problems as we are assuming that you are purchasing these for NOVELTY purposes only, nothing more.
- All seeds are sold for collection purposes only – Everything we sell contains less than 0.03% THC.